/* Kīrtelo product system. Brand colour identifies actions; status colours encode data. */
@font-face{font-family:Inter;src:url('/src/assets/inter-latin.woff2') format('woff2');font-weight:400 650;font-display:swap}
:root{--ink:#161c2c;--ember:#e85d3f;--action:#b8402a;--paper:#f6f4ef;--slate:#5b6474;--line:#dce0e5;--muted:#5b6474;--focus:#3454ff;--green:#23816c;--amber:#8993a3;--red:#b65058;--soft:#f1f2f4;--brand-gradient:#b8402a;font-size:14px;background:var(--paper);color:var(--ink)}
body{font-size:14px;line-height:1.55}button,input,select,textarea{font:inherit}button{color:inherit}strong,b{font-weight:650}p{line-height:1.65}button,a,input,select,textarea{touch-action:manipulation}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--focus);outline-offset:3px}[hidden]{display:none!important}
.layout{grid-template-columns:238px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;min-height:0;overflow-y:auto;background:var(--ink);color:#bac1ce;padding:28px 16px 20px;gap:0}.brand{padding:12px;gap:10px;background:#fff;border-radius:8px;margin-bottom:24px}.brand-symbol{width:22px;height:36px;object-fit:contain}.brand-wordmark{width:132px;max-width:132px;min-width:0;flex:1 1 0;height:auto;filter:none;mix-blend-mode:normal}.workspace-caption{font-size:10px;letter-spacing:1.5px;color:#9fa8b8}.workspace-card{width:100%;background:#222a3b;border-color:#364052;text-align:left;padding:12px;border-radius:10px;margin-bottom:14px}.workspace-card strong{font-size:13px}.workspace-card small{color:#b2bac8;font-size:11px}.workspace-avatar{background:#394253;color:#fff;font-size:14px;border-radius:8px}.nav-group-label{color:#929cad;padding:18px 12px 7px;font-size:10px;letter-spacing:1.4px;font-weight:500}.nav-item{font-size:13px;font-weight:500;padding:10px 12px;border-radius:7px;color:#c0c7d2;min-height:42px;gap:11px}.nav-item span{flex:1}.nav-item svg{opacity:.85}.nav-item:hover{background:#283143}.nav-item.active{background:#303848;box-shadow:inset 3px 0 0 var(--ember);color:#fff}.nav-count{background:#465064;color:#fff;border-radius:5px;min-width:21px;padding:1px 5px;text-align:center;font-size:11px}.nav-divider{background:#364052;margin:17px 8px}.sidebar-bottom{background:#222a3b;border-color:#364052;border-radius:9px;margin-top:24px;text-align:left;width:100%;font:inherit}.sidebar-bottom strong{font-weight:500;font-size:12px}.sidebar-bottom small{font-size:11px;color:#b2bac8;display:flex;align-items:center;gap:5px}.connection-dot{background:#e6a863}.topbar{height:72px;background:#fff;padding:0 32px;border-color:var(--line)}.topbar-left{display:flex;align-items:center;gap:14px;min-width:0}.crumb{font-size:13px;font-weight:500;color:var(--ink)}.crumb span{color:var(--slate)}.top-actions{gap:16px}.top-location{padding:7px 10px;border:1px solid var(--line);border-radius:7px;color:var(--slate);background:#fff}.top-location select{font-size:13px;color:var(--ink);max-width:220px}.avatar{border:1px solid var(--line);background:var(--soft);color:var(--ink);width:36px;height:36px;font-weight:500}.menu-button{display:none!important}.demo-banner{background:#f0eee8;border-color:#e1ded6;color:#535969;padding:11px 32px;font-size:12px;align-items:center;gap:9px}.demo-banner>span:first-of-type{flex:1}.sample-date{font-size:11px;white-space:nowrap}.content{max-width:1550px;padding:32px 32px 48px}.product-footer{display:flex;justify-content:space-between;gap:20px;margin:0 32px;padding:18px 0 24px;border-top:1px solid var(--line);font-size:12px;color:var(--slate)}.page-header{align-items:center;margin-bottom:24px}.page-header h1{font-size:32px;letter-spacing:-1.1px;font-weight:650;line-height:1.2;margin:0 0 7px}.page-header .subtitle{font-size:14px;color:var(--slate)}.eyebrow{color:var(--slate);font-size:10px;letter-spacing:1.5px;font-weight:500;margin-bottom:10px}.page-header .eyebrow{display:flex;align-items:center;gap:8px}.page-header .eyebrow:before{content:'';width:18px;height:3px;background:var(--ember)}.period-context{display:grid;gap:7px;justify-items:end;flex:none}.period-context>small{font-size:11px;color:var(--slate)}.period-control{border-radius:8px;border-color:var(--line);padding:3px}.period-control button{font-size:12px;font-weight:500;padding:8px 12px;min-height:35px;color:var(--slate)}.period-control button.selected{background:var(--ink);color:#fff;border-radius:5px}
.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:26px}.metric-card{border-radius:10px;padding:18px 20px;gap:15px;box-shadow:none;transition:border-color .15s,background .15s}.metric-card:hover{transform:none;border-color:#99a2b1;box-shadow:none;background:#fcfcfb}.metric-card>strong{color:var(--ink);font-size:34px;font-weight:650;letter-spacing:-1px;font-variant-numeric:tabular-nums}.metric-head{font-size:13px;font-weight:500;color:var(--slate)}.metric-head svg,.metric-foot svg{color:var(--slate)}.metric-foot{font-size:12px;color:var(--slate);font-weight:400;line-height:1.5;align-items:flex-start}.attention-metric>strong{color:var(--action)}.panel{border-radius:12px;box-shadow:none;background:#fff;border:1px solid var(--line)}.panel-heading{gap:14px;flex-wrap:wrap}.panel-heading>div{min-width:0;flex:1}.panel-heading h2{font-size:20px;line-height:1.3;letter-spacing:-.5px;font-weight:650}.panel-heading p:not(.eyebrow){font-size:13px!important;line-height:1.6;color:var(--slate)}.micro-pill{background:var(--soft);color:var(--slate);border:0;border-radius:5px;font-size:11px;font-weight:400;padding:5px 8px;white-space:normal;line-height:1.5}.insight-tabs,.detail-tabs{display:flex;gap:24px;border-bottom:1px solid var(--line);margin-bottom:24px;align-items:center;flex-wrap:wrap}.insight-tabs>button:not(.text-button),.detail-tabs>button{border:0;border-bottom:2px solid transparent;background:transparent;padding:12px 0;color:var(--slate);font-size:14px;font-weight:500;min-height:44px}.insight-tabs>button.selected,.detail-tabs>button.selected{border-bottom-color:var(--ember);color:var(--ink)}.insight-export{margin-left:auto}.insight-grid{grid-template-columns:minmax(0,1.14fr) minmax(0,1fr);gap:24px;margin-bottom:24px;align-items:stretch}.themes-pair{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;margin-bottom:24px}.lower-grid,.overview-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}.sentiment-card,.priorities-card,.employee-card,.theme-card,.recent-panel,.signal-panel,.movement-panel{padding:24px}.sentiment-card{min-height:0;height:auto;overflow:visible}.sentiment-card .panel-heading{min-height:0}.sentiment-card .panel-heading>div{flex:1 1 220px}.sentiment-card .panel-heading h2{font-size:20px}.sentiment-summary{grid-template-columns:auto minmax(0,1fr);gap:20px;margin:25px 0 21px}.sentiment-summary>div:first-child{min-width:112px}.sentiment-summary strong{font-size:44px;letter-spacing:-1.8px;color:var(--ink);font-weight:650}.sentiment-summary span{color:var(--slate);font-weight:500;letter-spacing:.3px;font-size:12px;text-transform:none}.pulse-copy{font-size:13px;color:var(--ink);line-height:1.65;border-color:var(--line);padding-left:20px;max-width:none;overflow-wrap:anywhere}.pulse-copy small{display:block;color:var(--slate);font-size:11px;margin-top:4px}.pulse-bar{height:12px}.fill-neutral{fill:var(--amber)}.fill-empty{fill:var(--soft)}.sentiment-breakdown{gap:8px}.sentiment-item{border-radius:7px;padding:10px 9px;font-size:12px;min-height:66px;color:var(--slate);background:#fff}.sentiment-item:hover{background:var(--soft);border-color:#b6bdc8}.sentiment-item strong{font-size:14px;color:var(--ink)}.sentiment-item small{font-size:11px;color:var(--slate)}.sentiment-item svg{color:var(--slate)}.trend-heading{margin-top:20px;padding-top:18px;align-items:center}.trend-heading strong{font-size:13px;font-weight:500}.trend-heading span{font-size:11px;color:var(--slate)}.pulse-weeks{display:flex;gap:12px;margin-top:15px;align-items:stretch}.pulse-week{min-width:0;flex:1;border:1px solid transparent;border-radius:7px;background:#fff;padding:8px 4px;color:var(--slate);display:grid;gap:5px;text-align:center;font-size:11px}.pulse-week svg{width:100%;height:85px;display:block}.pulse-week-count{font-size:13px;color:var(--ink);font-weight:500}.pulse-week:hover,.pulse-week.selected{background:var(--soft);border-color:#b9c0cb}.pulse-week>span:last-child{line-height:1.45}.axis{stroke:var(--line)}.priority-list{margin-top:20px}.priority{gap:12px;padding:18px 0}.priority:last-child{padding-bottom:0}.priority-number{color:#838d9d;font-size:12px;font-weight:500}.priority-title h3{font-size:14px;font-weight:650}.priority-body>p{font-size:13px!important;color:var(--slate);margin:9px 0;line-height:1.65}.impact{font-size:10px;font-weight:500;background:#f4f1e9;color:#76602f}.impact.high{background:#f9eee8;color:#9b4936}.priority-meta{display:flex;gap:6px 14px;flex-wrap:wrap;font-size:11px;color:var(--slate);margin-bottom:13px}.priority-buttons{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap}.priority-buttons .primary-button,.priority-buttons .secondary-button{font-size:12px;min-height:34px;padding:6px 9px}.theme-card{min-height:0}.theme-row{padding:9px 0;border:0;border-radius:0;min-height:44px}.theme-row:hover{box-shadow:none;background:var(--soft)}.theme-label{font-size:13px;color:var(--ink)}.theme-row progress{height:7px;background:var(--soft);margin-top:8px}.theme-row progress::-webkit-progress-bar{background:var(--soft)}.theme-row progress::-webkit-progress-value,.theme-row progress::-moz-progress-bar{background:#c77569}.theme-row progress.strength-progress::-webkit-progress-value,.theme-row progress.strength-progress::-moz-progress-bar{background:#568878}.theme-list{gap:0;margin-top:16px}.text-button,.icon-button{color:var(--ink);font-size:13px}.text-button:hover{color:var(--action)}.primary-button,.secondary-button,.danger-button{border-radius:7px;font-size:13px;font-weight:500;min-height:40px;padding:9px 13px;gap:8px}.primary-button{background:var(--action);color:#fff;border:1px solid var(--action)}.primary-button:hover{filter:none;background:#9f3522;border-color:#9f3522}.secondary-button{background:#fff;color:var(--ink);border:1px solid #c9ced6}.secondary-button:hover{background:var(--soft);border-color:#9aa4b3}.danger-button{color:#a44149}.icon-button{width:36px;height:36px;display:inline-flex;justify-content:center;align-items:center;border-radius:6px}.employee-sort select{background:#fff;border:1px solid var(--line);border-radius:7px;padding:8px;font-size:12px;max-width:180px}.employee-table-wrap{overflow-x:auto;margin-top:20px}.employee-table{width:100%;border-collapse:collapse;min-width:520px}.employee-table th{font-size:12px;color:var(--slate);font-weight:500;text-transform:none;letter-spacing:0;padding:12px 10px;background:#f7f7f5}.employee-table td{padding:16px 10px;font-size:14px;border-color:var(--line);vertical-align:middle}.employee-name{font-size:14px;color:var(--ink);font-weight:500}.employee-avatar{background:var(--soft);color:var(--ink);font-size:13px;border-radius:7px}.employee-sentiment{max-width:290px}.employee-sentiment small,.sample-note{display:block;font-size:11px;color:var(--slate);line-height:1.5;margin-top:6px}.employee-footer{margin-top:16px;gap:16px;flex-wrap:wrap}.employee-footer .form-helper{margin:0}.signal-list button,.signal-link{font-size:14px;line-height:1.5;color:var(--ink);padding:16px 2px}.signal-list button>span{font-weight:500}.signal-list button small{font-size:12px;line-height:1.5;color:var(--slate)}.signal-list button strong{font-size:23px;font-weight:500}.signal-list button svg,.signal-link svg,.hotspot-list svg{color:var(--slate)}.hotspot-panel{padding:24px}.hotspot-list{gap:12px}.hotspot-list button{border-radius:8px;padding:16px}.hotspot-list button:hover{border-color:#9aa4b3;background:var(--soft)}.hotspot-list button span strong{font-size:14px}.hotspot-list button small{font-size:12px;color:var(--slate)}.movement-bar small{font-size:11px;color:var(--slate)}.bar-back{fill:var(--soft)}.bar-active,.movement-bar:hover .bar-active{fill:#a7786a}.topic-tabs button,.segment button,.week-tabs button{font-size:12px;min-height:38px;color:var(--slate);border-radius:6px;font-weight:500}.topic-tabs button.selected,.segment button.selected,.week-tabs button.selected{background:var(--ink);color:#fff;border-color:var(--ink)}.topic-tabs button:hover,.segment button:hover,.week-tabs button:hover{border-color:#8d98aa}.coverage-column{fill:#788798}.coverage-labels{font-size:11px;color:var(--slate)}.policy-highlight,.subscription-status{background:#f4f3ef;border-color:var(--line);color:var(--ink)}.policy-highlight strong{font-size:14px}.policy-highlight p,.rule-box{font-size:13px;color:var(--slate)}.overview-note{background:var(--ink);border-color:var(--ink);color:#fff;border-radius:12px}.overview-note p{color:#c0c7d2}.overview-note button{background:var(--action);color:#fff;border:0}.recent-row{padding:15px 0;font-size:14px}.recent-row:hover,.queue-item:hover{box-shadow:none;background:var(--soft)}.recent-row small{font-size:12px;color:var(--slate)}.rating-badge{background:#eef2ef;color:#36654c;border-radius:5px;font-size:12px;font-weight:500}.rating-badge.low{background:#f9eeee;color:#a44149}
.review-toolbar{gap:12px;margin-bottom:16px}.search-field,.sort-field{border-radius:8px;min-height:44px}.search-field input,.sort-field select{font-size:14px;color:var(--ink)}.inbox-controls{gap:12px}.inbox-layout{display:grid;grid-template-columns:minmax(0,.88fr) minmax(0,1.12fr);gap:20px;align-items:start}.review-results{padding:16px}.result-count{font-size:12px;color:var(--slate);margin:0 0 8px;padding:0 5px}.review-row{display:flex;padding:16px 12px;border:1px solid transparent;border-bottom:1px solid var(--line);border-radius:0;min-height:100px;background:#fff}.review-row:hover{background:#f6f6f3;border-color:var(--line);box-shadow:none}.review-row.selected{background:#f4f2ed;border-radius:8px;border-color:#c6c9cd;box-shadow:inset 3px 0 0 var(--ember)}.review-left{display:grid;grid-template-columns:1fr;gap:8px}.review-left .rating-badge{justify-self:start}.review-title{font-size:14px!important;line-height:1.65;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;white-space:normal;color:var(--ink);font-weight:400}.review-meta{font-size:11px;line-height:1.6;color:var(--slate);gap:5px}.review-row>svg{display:none}.review-detail{position:sticky;top:20px;overflow:hidden}.review-detail .drawer-top{padding:17px 22px;border-bottom:1px solid var(--line);font-size:13px;color:var(--slate)}.review-detail .drawer-body{padding:22px}.drawer-body h2{font-size:21px;line-height:1.35;margin:14px 0}.drawer-date{font-size:12px;line-height:1.6;color:var(--slate)}.drawer-body blockquote{font-size:16px;line-height:1.75;color:var(--ink);margin:16px 0 24px;padding:15px 17px;background:#f7f6f2;border-left:3px solid var(--ember)}.detail-tabs{gap:20px;margin:8px 0 0}.detail-tabs>button{font-size:13px}.drawer-section{padding:20px 0}.drawer-section h3,.draft-area h3{font-size:13px;letter-spacing:0;font-weight:650;color:var(--ink)}.drawer-section p,.draft-area p{font-size:13px;color:var(--slate);line-height:1.65}.draft-area{background:#f7f6f2;padding:18px;border-radius:8px;margin-top:0}.draft-area textarea{font-family:Inter,system-ui,sans-serif;font-size:15px;line-height:1.7;height:190px;border-radius:7px;border-color:#c9ced6}.draft-area>small{display:block;font-size:12px;color:var(--slate);line-height:1.5;margin-top:10px}.tag-list span{background:var(--soft);color:var(--slate);font-size:12px;padding:5px 8px;border-radius:5px}.drawer-label,.form-grid label,.settings-form label,.request-label{font-size:13px;color:var(--slate);font-weight:500}.drawer-label input,.drawer-label select,.drawer-label textarea,.form-grid input,.form-grid select,.settings-form input,.settings-form select,.request-label input,.request-label textarea{font-size:14px;color:var(--ink);border-color:#c9ced6;border-radius:7px;padding:11px 12px}.drawer-metric{color:var(--ink);font-size:50px;font-weight:650}.drawer{width:min(600px,100%);border-left:1px solid var(--line);box-shadow:-14px 0 40px #161c2c18}.drawer-top{min-height:66px;position:sticky;top:0;background:#fff;z-index:1;border-color:var(--line)}.drawer-backdrop{background:#161c2c66}.drawer-body{padding:26px}.evidence-review{padding:20px 0;border-bottom:1px solid var(--line)}.evidence-review blockquote{font-size:15px;margin:10px 0 16px}.evidence-drawer .text-button{margin-top:20px}.review-timeline{border-left:2px solid var(--line);padding-left:18px}.mobile-back{display:none!important}.active-filters{flex-wrap:wrap}.active-filters span{font-size:12px;background:#eceeea;color:var(--ink)}.toast{margin:16px 32px 0;background:#edf3ef;border-color:#c9d9cf;color:#315d46;font-size:13px;display:flex;gap:8px;align-items:center}.empty-state{padding:32px;font-size:14px;color:var(--slate);line-height:1.65}.empty-state strong{color:var(--ink)}.empty-note{font-size:13px;color:var(--slate);line-height:1.65}.form-helper{font-size:12px!important;color:var(--slate);line-height:1.6}.section-heading p{font-size:13px;color:var(--slate)}.locations-table-panel{padding:12px 20px}.locations-table-panel .employee-table{min-width:850px}.location-card,.case-card,.edit-form,.settings-detail,.report-panel,.automation-panel,.request-panel{padding:24px}.location-card h2,.case-card h2{font-size:18px}.location-card>p,.case-card>p{font-size:14px;color:var(--slate)}.location-stats strong,.report-stats strong{font-size:25px;font-weight:500}.location-stats small,.report-stats span,.case-meta{font-size:12px;color:var(--slate)}.setting-icon{background:var(--soft);color:var(--ink);border-radius:8px}.status-tag{background:var(--soft);color:var(--slate);font-size:11px;font-weight:500;border:0}.danger-tag{background:#faeeee;color:#a44149}.control-row strong{font-size:14px;font-weight:500}.control-row p,.report-panel ol{font-size:14px!important;color:var(--slate)}.switch.on{background:var(--action)}.settings-nav{border-radius:10px}.settings-nav button{font-size:13px;color:var(--slate);font-weight:500}.settings-nav button.selected{background:var(--soft);color:var(--ink)}.settings-detail>p,.setting-panel p,.billing-empty p{font-size:14px;color:var(--slate)}.settings-detail>h2{font-size:21px}.plan-card{padding:20px;border-radius:10px}.plan-card.chosen{border-color:var(--action);background:#fcf6f2}.plan-card p,.plan-card ul,.subscription-status small,.subscription-status span{font-size:13px;color:var(--slate)}.plan-card h3{font-size:18px}.security-list div,.activity-list>div,.team-row{font-size:13px;flex-wrap:wrap}.security-list span,.activity-list small{font-size:12px;color:var(--slate);white-space:normal}.request-panel>p:not(.eyebrow){font-size:14px}.action-row strong{font-size:14px}.action-row p{font-size:12px!important}.studio-callout{background:#efeee8;border-color:var(--line);color:var(--ink)}.studio-callout strong{font-size:14px}.studio-callout p{font-size:13px;color:var(--slate)}
@media(min-width:1600px){.content{padding:40px 40px 56px}.topbar{padding:0 40px}}
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/* Service intelligence, explainable signals and improvement follow-through. */
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